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FAQs

How do I pay ?

We except Credit and debit cards, EFT's, Ukash vouchers and Bitcoin payments.

Do you except cash deposits ?

Only if done at n FNB ADT ATM(Advance with automated deposits), we do not except cash deposits done in the branch at the tellers due to the fees being extremely high, R43.

What shipping options are available ?

We offer insured shipping via the post office for R30 and door to door courier for R75. Should your purchase be more then R300 then we will send via the post office for free or you can get door to door shipping at a discounted rate of R40

Do you ship internationally ?

We ship to internationally via post office counter to counter

I am sceptical of online shopping, how do I know I will get my purchase ?

We have 5 years of online retail experience. We are on Bid or Buy and have been featured numerous times on their "Deal of the week". We have well over 1000 positive ratings from happy customers

Why are you prices cheaper then other sellers and sites like Groupon ?

We have built up a good relationship with the various jewellery manufacturers overseas and get our goods at a very competitive price. We take care of all the paperwork ourselves thus saving on customs agents etc. Our goal is to be the cheapest in SA with our various products.

Do you except returns ?

Goods may be returned only when defective, damaged or if the product supplied is not the same product as what was ordered. If the goods are defective in any way this must be reported as soon as reasonably possible after the product having been delivered to you and must be returned to us within a period of 90 days after delivery. Goods returned within 14 days are eligible for a refund, credit or replacement. Goods returned after 14 days are only eligible for replacement and not refund or credit. If the Goods are not the same as what was ordered this must be reported within 24 hours of delivery. Any damage must also be immediately reported, within 24 hours of delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.