Shipping
SHIPPING RATE
Purchases over R350 qualify for free shipping, purchases under incur a R45 shipping fee
SHIPPING CONFIRMATION
The confirmation of your order will be sent via email to the address provided at check-out. The Courier Track & Trace information will be included in the email so you can track your order every step of the way.
DELIVERY
TheCourierGuy is our preferred carrier to ensure your order arrives as soon as possible. For other arrangements or special handling, please contact customer care. Items typically ship in 1 business day and arrive within 1-2 business days to Johannesburg and Durban, 2-3 working days to Cape Town and surrounds, 3-4 working days to other areas. Time period maybe longer depending on remoteness.
SHIPPING & HANDLING CHARGES
Shipping & handling charges are standard on all items. Delivery times are not guaranteed and will vary based upon specific order times , or outlaying areas that require 3rd party deliveries.
SPECIAL DELIVERY
We understand there are special circumstances and occasions and some deliveries need to be urgent. Call or email customer care to arrange for special delivery. These options may incur additional charges upon availability.
For urgent assistance please email sales@crystalrockaccessories.com
The Couriers do not deliver over the weekend. Delivery times are not guaranteed and may vary based upon the couriers